Never share one-time codes
Do not share OTPs, PINs or passwords with callers, messages or social-media accounts claiming to be the bank.
Practical guidance for protecting your account, devices and personal information from fraud and impersonation.
Strong security starts with recognising unusual requests before acting on them.
Do not share OTPs, PINs or passwords with callers, messages or social-media accounts claiming to be the bank.
Keep your operating system updated, use screen locks and avoid installing apps from untrusted links.
Use official bank channels and verify unusual requests independently before moving money or sharing information.
Explore digitally or connect with our team for the next step.